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Provides superior customer service through listening to customers, anticipating their needs, and recommending financial services. Opens new accounts, takes loan applications, and refers customers to specialized bankers, such as Business Bankers and Mortgage Originators, to ensure the needs of the customer are met. Educates customers on automated service options available including ATMs, Internet Banking, etc. Supports the goals of the branch through effective teamwork. As indicated by level, may assist with routine Teller transactions on an on-going bases, may train new employees, may assist Branch Manager, etc. Pursues on-going education of SunTrust products, services, and other lines of business. Entry level position; perform basic sales functions; developing product and loan knowledge. Perform basic Teller functions on an on-going, routine basis. High school diploma or equivalent; some college preferred. Minimum six months teller or sales experience. Basic Platform and Advanced Teller skills. |