Jobfox - Research Interviewer

Looking to make a hire? Go to our Employer Site

Already have a profile?

Already have a Jobfox profile?

Click here to login and apply for this job.

Not the job for you?

Create your free profile now and we'll immediately match you with jobs that are right for you.

About Jobfox

At Jobfox, we're dedicated to matching job seekers with great jobs based on their skills and experience. Find your next job today, start your free profile now.

Job Title: Research Interviewer

Company Name: DB Consulting Group, Inc.

Location: Silver Spring, MD

Profession: Account/Customer Support

Job Description:

DB Consulting Group, Inc. has openings for Research Interviewers. DB (an experienced business consulting firm serving Federal and private sector clients) is located in downtown Silver Spring, Maryland within one block of Silver Spring Metro.

Research interviewers are responsible for telephone interviewing, recording responses, editing data, and tracing subjects via Internet. Ideal candidates work independently and with team to collect, organize, and input data from questionnaires.

Must be Bilingual in Spanish, Farsi or Arabic, Russian, Hmong, Serbo-Croatian. Customer service or telephone interviewing experience preferred, not required. This is NOT a sales job. Must have good people/listening skills. Excellent opportunity for students, retirees, or persons with previous experience in refugee/international affairs.

Base pay is $10/hour + bonuses. Flexible schedules but must work a minimum of 4 hours per shift/3 days per week. Interviewing hours are M-F 12 p.m. – 10 p.m. and Sat 12 p.m. – 5 p.m. Position is PT and temporary, until 12.18.09. Successful applicants will begin immediately.

Submit resumes by email:

Robin A. Briggs

rabriggs@dbconsultinggroup.com

Interested in this Job?

Select a profession to see top Jobfox jobs in Washington, DC.

Account/Customer Support

This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.

Call Center Operations

This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.

Customer Support Management

This profession covers individuals who have management or oversight responsibilities within a customer service function. These individuals manage other staff members and create policies.

Technical Customer Support

This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.