Requisition/Vacancy No. 36182BR

Position Title Director - Immigration Services

Job Category ADMINISTRATION & SUPPORT SERVICES

AECOM Business Line AECOM Corporate

Office Region USA - Mid Atlantic

Office Location US - Richmond, VA

Job Description

Working at AECOM makes you a member of a global team and an award-winning company. You are supported through a network of connections within your role, your discipline and the regions in which you operate. 

With 41,000 people in more than 100 countries, AECOM is a leader in all of the key markets that it serves. Our highly capable team provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that enhance and sustain the world’s built, natural and social environments."

AECOM’s Global Mobility Department, located in Glen Allen, VA is seeking a Director of Immigration Services to develop and implement the global delivery of an international company’s immigration services, with heavy emphasis on the Americas region immigration programs.

KEY RESPONSIBILITIES:

·         Develop and lead an organization that serves as the center of expertise for all immigration related services around the world, with emphasis on the Americas region.

·         Create immigration training materials and deliver the training sessions to various customer groups.

·         Develop and closely manage a global network of immigration services vendors.

·         Develop and closely manage the immigration database.

·         Provide functional expertise to the Mobility Services team members, Line HR, Hiring Managers, Recruiting, etc.

·         Lead the development of infrastructure improvements which meet customers' needs, maximize information accessibility for customers and team members, and drive consistent service delivery across all The Company service centers.

·         Participate in the annual development of the Global Immigration Service Level Agreement (SLA), including the refinement of metrics and billing components.

·         Develop and drive customer service and customer 'experience' improvements across all The Company Mobility service centers that provide immigration services.

·         Lead, sponsor and drive immigration improvement projects focused on the Immigration Programs around the world.

Requirements:

·         Bachelor’s Degree in Business/Human Resources or related area

·         7-10 years of U.S. immigration law experience, focusing on employment based nonimmigrant and immigrant visas;

·         Will consider a JD ( with license to practice law) and five years of corporate immigration law experience

·         Included in the required experience:

·         Five years of strong project management background;

·         Four years of in-house corporate immigration programs design and management experience strongly preferred;

·         Two years of corporate immigration training experience preferred

·         Immigration database implementation and management expertise preferred;

·         Two or more years of coordinating global visa activities preferred

·         Two or more years of leading high performing team(s), including high volume vendor management

·         Must have a strong consultative approach to client service and problem solving

·         Ability to influence effectively at all levels within the organization

·         Ability to influence the leaders who will support the objectives of the Mobility programs now and in the future and effectively present the information to audiences

·         Ability to build strong relationships at all levels

AECOM employees around the world enjoy a wide range of benefits and competitive compensation package. AECOM is much more than just a place to work. It's a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects world wide. It's place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. Come grow with us! For more information on AECOM, AECOM is an Equal Opportunity Employer.