Location:
Richmond, VA

Employee Type:
Full-Time
Industry:
Education - Teaching - Administration
Manages Others:
No
Job Type:
Marketing
Education
Customer Service
Education:
4 Year Degree
Experience:
Not Specified
Post Date:
10/5/2009
Contact Information
Ref ID:
55146
Description

Releasing possibility, changing lives


Founded in 1999, K12 is a company committed to excellence in education. K12 is a curriculum development company and provides management services to public schools throughout the United States. The company has developed an excellent curriculum and instructional tools to help give students a great education. We have become the leader in providing individualized, one-to-one learning solutions to students from kindergarten through high school across the country and around the world. These solutions have literally changed lives and opened up possibilities for many children. The company's unique programs combine online technology with traditional content and the world's best teaching methods. It's all about removing the barriers that keep children from reaching their true, individual potential-it's what gets us jumping out of bed in the morning to come to work. Each year, we help tens of thousands of students reach out toward their true personal possibility. "Online learning through virtual schools is one of the most important advancements in attempting to rethink the effectiveness of education in the United States. The virtual school provides access to online, collaborative and self-paced learning environments-settings that can facilitate 21st Century skills. Today's students must be able to combine these skills with the effective use of technology to succeed in current and future jobs." (The North American Council for Online Learning and the Partnership for 21st Century Skills, November 2006).

 

Southern Region VSP Account Manager – K12


This VSP (Virtual School Programs) Account Manager will be responsible for all of the school districts in a specific geographic area that have partnered with K12 to help manage their virtual school programs, but will have a main focus on primary districts within Florida.

 

Florida specific requirements:

    * Focus on top 10 to 15 district – become the districts point of contact for all matters
    * Conduct regular face to face visits with key district personnel
    * Provide in-person training on critical k12 systems
    * Develop process for addressing district needs
    * Coordinate with FL Head of School
    * Provide weekly district reports to the FL Head of School outline needs, actions and areas still needing to address
    * Establish clear enrollment processes
    * Attend and participate in parent “nights" at local school districts as needed

 

General job functions across the southern region:

    * Work with the district sales team once deals are complete in order to make the implementation and transition as seamless as possible.
    * Build implementation plans and project scope requirements
    * Coordinates setup, trainings, and support
    * Holds weekly planning calls
    * Proactively follow-up with school districts
    * Drive new leads and opportunities through development of close customer relations
    * Develop school-specific systems to ensure compliance with local, state, and federal reporting requirements
    * Collect school metrics for K12 and school reports
    * Provide support for the enrollment and registration process
    * Oversee issues pertaining to technology, materials delivery, enrollment, and customer service back to K12 for process improvement
    * Act as K12 point-of-contact on reporting issues and needs
    * Oversee the management of school data in state and K12 databases
    * Responsible for retention of VSP customers
    * Coordinate the renegotiations of contracts as required
    * Attend school district board meetings and provide status reports as requested
    * Monitor funding and cost structure to align to K12 pricing requirements
    * Serves as an ombudsman to districts in the interpretation of state requirements and program structuring
    * Other duties as assigned

Requirements

    * Florida based
    * 4 year degree, or equivalent in work experience
    * Ability to travel at least 25% (outside the state of Florida)
    * Technology savvy, easy to learn new programs
    * Communication skills, oral and written
    * Previous account management experience preferred
    * Charter school or public school experience a plus
    * Candidate must be willing and able to relocate to one of our Florida locations.