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Position Description
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Applies knowledge of policies, procedures, regulations and standard best practices to deliver informational or technical materials to others. Participates in the development and implementation of plans and objectives to meet departmental requirements. Conducts research and evaluation of complex organizational issues. Supports meetings and reviews to ensure that information visibility is provided. Gathers requirements for complex projects and ensures all requirements are met. Contributes to the development and maintenance of the department schedule and budget; assists in monitoring and tracking execution of the plan and communicates status of the plan. Plans and coordinates facility requirements by interfacing with focal points to satisfy the needs of the business and employees. Maintains and tracks training requirements. Gather and plans the development of training materials by interfacing with others. Works under minimal direction. Assists team lead in training life support equipment technicians in the inspection, repair, testing, packing and maintenance of safety, life support, egress and communications equipment for multiple aircraft platforms including but not limited to P8, F18, and CH47. Documents the inspection history of periodic inspections on flight equipment. Conducts quality assurance tests on equipment. Plans and schedules daily work routines for self and less experienced personnel. Supports test and production flights by providing necessary life support equipment. Supports on-site testing of new equipment at various locations. Leads and trains life support equipment technicians in the evaluation of new flight equipment designs for aircraft and aircrew and helps integrate with current equipment and the aircraft interface. Coordinates fabrication of equipment items from drawings, blueprints or special instructions from technical orders or per Company policies. Monitors, maintains and is responsible for the inventory of flight clothing and spare parts in support of air shows. Conducts initial and recurring training, both on-site and off-site, in egress procedures, water survival and survival equipment for flight crew members per customer requirements, for both domestic and international customers. Job requires previous military qualification as an ALSS technician and FAA Parachute Rigger certificate if packing parachutes. Works under minimal supervision.
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Competencies
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General
[ + ] Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
[ + ] Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
[ + ] Decision Making
Recognizes a wide range of potentially difficult issues, problems, or opportunities in own work group, across the organization and occasionally with external customers; determines whether action is needed. Identifies the need for and collects information to better understand difficult issues, problems, and opportunities. Integrates information from a wide variety of sources; detects trends, associations, and cause-effect relationships; creates relevant options for addressing difficult problems/opportunities and achieving desired outcomes. Formulates and/or makes recommendations for decision criteria based on issue complexity; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Includes fellow work group members, employees across the organization, and occasionally external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
[ + ] Managing Work
Identifies critical and less critical activities and tasks within own and other work groups; adjusts priorities when appropriate. Ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and rarely allows irrelevant issues or distractions from interfering with work completion.
Technical
[ + ] Influencing Others
Basic - Demonstrates ability to state what is needed to persuade and convince others without causing defensiveness and to inspire others to take action. Builds relationships to gain support and commitment from others, promotes ideas with enthusiasm, conviction and assertiveness. Provides compelling rationale for arguments and uses appropriate level of persistence on complex activities.
Preferred -Demonstrates proven ability to state what is needed to persuade and convince others without causing defensiveness and to inspire others to take action. Builds relationships to gain support and commitment from others, promotes ideas with enthusiasm, conviction and assertiveness. Provides compelling rationale for arguments and uses appropriate level of persistence on activities requiring ingenuity and innovative solutions. Serves as a mentor to others.
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Typical Education/Experience
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Level 3 - AA degree in related discipline and typically 3 or more years of related experience or an equivalent combination of education and experience. Level 4 - AA degree in related discipline and typically 6 or more years of related experience or an equivalent combination of education and experience.
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Other Job related information
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An ability to obtain an interim and/or final clearance (post-start) is required for this position. Must be willing to travel occasionally. Desire an FAA Parachute Rigger's license.