Program Manager
Tracking Code
10-027-PPL-VA
Job Description
Overall Responsibilities:

The Program Manager operates in a deadline-oriented, fast paced environment as an important member of a multi-disciplinary team. The daily work involves a combination of business process execution, data analysis and management, performance auditing, project and client management and task coordination. This position reports directly to a Senior Program Manager. This opportunity will expose the ideal candidate to IRS and Medicaid requirements and the challenge of creating and managing innovative service delivery models for state and local public health agencies. Positions require a self-starter who learns quickly and is looking for a position that involves technology, business operations management, taxation and finance. Program Managers will supervise junior staff and will assume ownership for significant tasks in support of multiple projects. Firm is in growth mode, and superior performers will have opportunity for advancement.

Specific Responsibilities:

1. Supervise Project Operations (50%)

Ensure timely and accurate fulfillment of contractual obligations.
- Performance objectives.

- Service payment schedules: Accounts payable and payroll.

- Monthly production schedule.

- Monthly invoicing process.

Create and manage staff against internal project work plan.
- Ensure staff understands day to day project priorities, level of effort, and deadlines.

- Monitor staff performance and follow up on areas of deficiency.

Ensure staff is effectively performing all responsibilities assigned.
2. Establish and Maintain Client Relationships (20%)

Serve as primary contact for designated clients.
Serve as point person during consulting / startup phase of new projects.
Establish and implement PPL and project policies and procedures.
3. Design and Implement New PPL Field Operations (10%)

Design or adapt service delivery models per client needs in new PPL markets.
Recruit and train staff and communicate needs to senior PPL staff.
4. Perform Internal Audit Function (15%)

Develop, document a protocol for and perform monthly internal audits on a random sample of financial transactions.
Develop a monthly report of findings and implement improvement measures.
5. Coordinate Proposal Development and Marketing Efforts (5%)

Including bidder’s conference, crosswalk, research, financial analysis, writing and production coordination.
Identify new PPL business growth opportunities and develop PPL seminar/conference presentations.
Manage and coordinate proposal development research, financial analysis, writing and production
Follow up with procuring agency as necessary.


Required Skills
Demonstrated project management and supervisory skills.
Ability to move projects forward within a specific timeline and budget while working at a detailed level.
Ability to follow, critically evaluate and improve current processes.
Excellent oral and written communication skills.
Strong analytical, organizational and presentation skills.
Excellent PC skills, preferably Microsoft Word, Excel, and Crystal Reporting.
Database skills required.
Finance and Accounting systems experience required.
Required Experience
A Bachelor’s degree required. Master’s Degree is a plus.
3-5 years progressive business experience in financial management and/or project management.
2 years of prior supervisory experience.
Other Requirements:

Periodic local travel within VA and to PPL headquarters in Boston will be required.
Job Location
Richmond, VA, US.
Position Type
Full-Time/Regular