Makes an effort to clarify purpose and importance; stresses major points; follows a logical sequence. Tries to keep the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. With guidance from others frames messages in line with audience experience, background, and expectations; tries to use terms, examples, and analogies that are meaningful to the audience. Occasionally seeks input from audience; checks understanding; tries to present message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Interprets messages from others and responds appropriately; at times requires guidance from others on how to respond.

Understands the necessity of resolving the conflict within own work group. Collects basic information from relevant sources to gain some understanding of the conflict. Tries to view the conflict from all sides. Tries to stay focused on resolving the conflict and tries to avoid personal issues and attacks. With guidance from direct supervisor, seeks potential solutions or positive courses of action. Makes an effort to take positive action to resolve the conflict in a way that addresses the issue, dissipates the conflict, and maintains the relationship. As required, summarizes to ensure that all are aware of agreements and required actions.

Gains understanding of job tasks and processes and how they contribute to meeting work group objective(s). Identifies non-value-adding tasks and alerts more experienced employees for possible improvements. Participates in changes to job/role structures and processes as directed by supervisor.

Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Preferred -Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the work group level.

Basic - Basic ability to analyze and interpret company products (e.g. analyzing GSE drawings). Knowledge acquired through on the job training.
Preferred -General ability to analyze and interpret company products (e.g., rewriting engine ground handling document section). Some ability to apply that knowledge to less complex tasks. Knowledge acquired through on the job training.

Basic - Basic knowledge of computer aided design tools and systems (e.g., computer aided design/computer aided manufacturing (CAD/CAM), computer aided three dimensional interactive (CATIA), Mentor Graphics, Unigraphics). Able to manipulate data sets, (e.g., compare CATIA to measurement data, create stereo lithography files).
Preferred -General knowledge of computer aided design tools and systems (e.g., computer aided design/computer aided manufacturing (CAD/CAM), computer aided three dimensional interactive (CATIA), Mentor Graphics, Unigraphics). Able to manipulate data sets, (e.g., compare CATIA to measurement data, create stereo lithography files).