Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

May perform one or more of the following:

Manages the operation of the organization's total quality management (TQM) program.

Oversees the development of systematic approaches for assuring high quality services that meet customer needs. Coordinates program communications to employees.

Develops training and related reward systems.

Develops, implements, and leads key process improvement efforts and influences cross-functional efforts.

Develops systematic approaches for assuring high quality services.

Identifies the interface of key activities within and between the functions of the organization.

All other duties as assigned.
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES

• Performs following in support of a large, sensitive, or complex project and/or exercises working supervision over subordinate staff performing any or all of the following:
• Assists in the preparation of a SQA test plans that are in compliance with the cost proposal and contract specifications.
• Develops management control requirements for designated projects and/or tasks. Analyzes and reviews all cost information and data to ensure all Quality phases of the statement-of-work are included.
• Assists in the implementation of ACS Projects including basic design reviews of associated software.
• Reviews purchase requisitions, time-reporting and labor charges, etc. against the project budget, resolves discrepancies and initiates corrections as required. May prepare procurement documentation as required.
• Provides assistance to ACS’ technical/operations staff, coordinating efforts with ACS’ contracts/subcontracts, corporate accounting and human resource staffs to assess impact of contract change notices, engineering change proposals, etc.

• Monitors the status of Testing schedules and tracks all funds associated with the project, e.g., direct labor, subcontractors, and temporary labor, etc. Assesses the financial impact of project status to budget. Prepares completion cost estimates and projections on funding requirements, indicated final costs and other planned and ad hoc reports.
• Prepares miscellaneous associated reports, charts and graphs on project status and makes presentations to management keep them apprised.
• May assist functional management in the performance of special assignments and projects in support of ACS’ strategic planning efforts.

• Manage overall daily operations of the Software QA Test team and environment.
• Responsible for successful SQA performance as defined by Project Delivery.
• Ensures the software QA adheres to ACS quality and PM methodologies and ACS policies
• Ensure all SQA projects are completed successfully on time within budget
• Analyze trends for continuous performance improvement
• Provide recommendations of actions regarding team performance to management
• Reviews work performance and make recommendations to the executives and takes actions to continuously improve quality, effectiveness and efficiency of the SQA team
• Ensure customer satisfaction while meeting project and financial performance
• Provide for scheduling of staff and ensuring that team members provide support coverage consistent with meeting project expectations.
• Mentor subordinates

Education and Typical Years Experience
Bachelors degree or equivalent experience.

5+ years progressively responsible related experience in administration, management control and/or accounting of technical/professional services.

1+ year experience in successful task leadership or supervisory role, demonstrating strong organizational and task leadership skills

ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.